CONTRACTUAL SERVICES
Contractual Freight Services
Dedicated logistics management for businesses with regular, ongoing freight requirements. Agreed service levels, structured pricing, and a freight partner who knows your supply chain.
For businesses that ship regularly, whether that is weekly imports from Turkey, monthly machinery exports to the US, or ongoing domestic distribution across Europe, a contractual arrangement with a freight forwarder provides consistency, efficiency, and cost clarity that transactional bookings cannot match. You deal with the same team every time. They know your suppliers, your customers, your compliance requirements, and your deadlines. Problems get resolved before they become disruptions.
GoodFreight works with clients on contractual arrangements covering dedicated freight management, agreed service levels, and supply chain support. We do not offer a generic 3PL product. We build arrangements around the specific requirements of each client, whether that means a single trade lane managed consistently or a broader arrangement covering multiple modes and destinations.
How it works
Contractual enquiry
Volumes, routes • Frequency
Tell us about your regular freight
Routes, volumes, frequency, and what is not working with your current arrangement.
Routing confirmed
Transit times and firm quote
Shipment summary
Confirmed and ready to dispatch
We design the arrangement
We propose a scope, service levels, pricing structure, and dedicated contact. You review and we align.
We onboard your freight
We get to know your suppliers, customers, and requirements. Your first shipments run under the new arrangement.
Active contract
Delivered 09:15 • Route UK–EU
Ongoing management and review
Regular performance reviews, proactive communication, and adjustments as your business evolves.
GoodFreight at a glance
- Dedicated capacity for regular shipments across air, sea, and road.
- Structured pricing with no surprises on recurring routes.
- Agreed service levels and response times from day one.
- Periodic performance reviews and cost benchmarking.
- A dedicated account contact who knows your freight requirements.
- Typical arrangement: 12 months with option to review and extend.
Frequently Asked Questions
What is a contractual freight arrangement?
A contractual freight arrangement is a defined relationship between your business and GoodFreight covering an agreed scope of services, pricing structure, service levels, and communication process. Rather than booking each shipment individually and potentially using different providers each time, you have a pre-agreed arrangement that covers your recurring freight requirements. This reduces administrative overhead, improves consistency, and typically reduces cost through volume consistency and pre-agreed rates.
What volume or frequency do I need to qualify?
There is no fixed minimum. We work with clients ranging from small manufacturers with regular monthly exports to larger businesses with complex multi-modal requirements. What matters is that your freight requirements are recurring and predictable enough to benefit from a structured arrangement. If you are booking the same types of shipments on the same routes repeatedly, a contractual arrangement is worth discussing.
Can a contractual arrangement cover multiple transport modes?
Yes. Contractual arrangements can cover any combination of services including air, sea, road, customs, and warehousing across multiple trade lanes. The arrangement defines what is in scope, the agreed service levels for each element, and the reporting and communication structure. For clients with complex supply chains spanning multiple modes and destinations, a single contractual relationship simplifies the management significantly.
How long does a typical contractual arrangement last?
Typically 12 months, with the option to review and extend. We build in regular performance reviews so that the arrangement can be adjusted if your volumes or requirements change. We do not lock clients into rigid contracts that do not reflect commercial reality. If your needs change significantly, we discuss adjusting the arrangement rather than holding you to terms that no longer fit.
How do I get started with a contractual arrangement?
Contact us directly or use our Get a Quote form and describe your regular freight requirements. Tell us the routes you use, the approximate volumes and frequency, the modes you currently use, and what is not working well with your current arrangement. We will assess whether a contractual arrangement makes sense and what it would look like for your specific situation.
Need contractual services freight?
Tell us what you are moving. We will confirm routing, timeline, and pricing.