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Aircraft Parts and AOG Cargo
AOG stands for Aircraft On Ground. It describes a situation where an aircraft cannot fly because a critical part or component is missing, unserviceable, or awaiting replacement. Every hour an aircraft remains grounded costs an airline or operator through cancelled flights, passenger disruption, slot penalties, and crew costs. AOG freight is the emergency logistics process that gets the right part to the right facility as fast as humanly possible. GoodFreight specialises in this service and operates it 24 hours a day, every day of the year.
Our UK-based team responds within 30 minutes of your call or online request. We identify the fastest available routing, coordinate collection from your supplier, manage customs documentation for cross-border shipments, and deliver direct to your hangar or MRO bay. You speak to a real person, not a voicemail. We cover 24 or more European countries and serve airlines, independent MRO facilities, aircraft parts distributors, and business aviation operators.
How This Shipment Works
How This Shipment Works
Common Pitfalls and How We Avoid Them
Wrong part collected under time pressure
AOG situations create pressure to act before all information is confirmed. We verify the part number, revision, and certification status before booking collection. A shipment of the wrong part adds hours to a situation that is already critical.
DGR classification not flagged at booking
Some aircraft components are classified as dangerous goods under IATA regulations. If this is not declared at booking, the shipment can be rejected at the origin airport. We ask about DGR classification before confirming the booking, not at check-in.
Carrier cutoff times missed
Even the fastest routing fails if the collection arrives at the origin airport after the carrier cutoff time for the target flight. We factor in airport cutoff schedules when confirming the routing and choose collection times accordingly.
Routes We Handle
We regularly handle this cargo on the following routes:
Origin
Germany
France
Netherlands
United Kingdom
United States
United Kingdom
Asia Pacific
Destination
United Kingdom
United Kingdom
United Kingdom
Continental Europe
United Kingdom
United States
Europe
Mode
Road
Road
Road
Road
Road
Typical transit
Same day to next morning
Same day to next morning
Same day to next morning
Same day to next morning
2 to 3 days express
United States
3 to 5 days express
Who Ships This
This service is used by MRO operations, airline maintenance teams, independent aircraft engineers, business aviation operators, and ground handling companies managing AOG situations. Any organisation with aircraft on the ground that cannot wait for standard freight.
Related Services
GoodFreight at a glance
Frequently Asked Questions
What does AOG mean in freight?
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AOG stands for Aircraft On Ground, referring to an aircraft that cannot operate because a critical part or component is unavailable or unserviceable. In freight terms, AOG describes the emergency logistics process of sourcing and delivering that part as rapidly as possible. Every hour a commercial aircraft is grounded costs the operator significantly. AOG freight prioritises speed above all else, using first available flights, out-of-hours pickup, and direct delivery to the maintenance facility.
How fast can GoodFreight respond to an AOG request?
We aim to respond within 30 minutes of your call or request. Our UK-based coordination team is available 24 hours a day, 7 days a week, including weekends and bank holidays. When you call, you reach a person who can take action immediately. We simultaneously identify routing options, confirm carrier availability, and begin coordinating collection from your supplier. We do not wait for a complete information set before starting work on your AOG situation.
Which European countries do you cover for AOG freight?
We cover 24 or more European countries including France, Germany, Netherlands, Spain, Italy, Belgium, Austria, Switzerland, Poland, Czech Republic, Ireland, Portugal, Sweden, Denmark, Norway, Finland, Hungary, Romania, and more. We deliver to major aviation hubs, regional airports, and directly to MRO facilities. If your location is not listed, call us and we will confirm coverage and the fastest available routing for your specific situation.